Frequently Asked Questions

Last Revised: 4/9/19

Where is my order?

You will receive a shipping confirmation email with tracking information once your item(s) have shipped.

Can I change/edit my order?

As soon as we receive your order, we start working on it right away! Unfortunately, we can't make changes to an order once it's placed. If you have any questions about your order please reach out to us!

How do I return my item?

You can return online orders by mail or at the store. Start your online return and print your USPS return label here. To locate your order number, sign in to your Order History. Locate a store near you to return your item(s) in person. Most merchandise can be returned within 60 days of the purchase date.

If you have any questions, please contact us at hello@solidgoldtx.com!